Overview
At RemoteTechCareers.com, we are committed to providing high-quality services to both job seekers and employers. This Refund Policy outlines the conditions under which refunds may be issued for purchases made on our platform.
By using our services and purchasing any paid features, you agree to the terms described in this policy.
General Policy
All payments made on RemoteTechCareers.com are considered final unless otherwise stated in this policy. Refunds are only granted under specific conditions outlined below.
We encourage all users to review service details carefully before making a purchase.
Eligibility for Refunds
You may be eligible for a refund under the following circumstances:
1. Duplicate Payments
If you are accidentally charged more than once for the same service, we will issue a full refund for the duplicate transaction.
2. Technical Errors
If a payment is successfully processed but the purchased service is not delivered due to a verified technical issue on our platform, you may request a refund.
3. Unauthorized Transactions
If you believe a payment was made without your authorization, please contact us immediately. We will investigate and may issue a refund if the claim is validated.
Non-Refundable Services
The following services are generally non-refundable:
Job Posting Fees
- Paid job listings, including featured or promoted listings, are non-refundable once the listing has been published.
- This applies even if the job posting does not receive applications.
Subscription Plans
- Any subscription-based services (e.g., premium employer access or candidate visibility boosts) are non-refundable once activated.
- Partial refunds are not provided for unused time.
Completed Services
- Any service that has already been fully delivered and utilized is not eligible for a refund.
Refund Request Timeframe
All refund requests must be submitted within 7 days of the original transaction date.
Requests submitted after this period may not be eligible for review.
How to Request a Refund
To request a refund, please contact our support team with the following details:
- Full name
- Account email address
- Transaction ID or payment reference
- Description of the issue
Submit your request via our contact page:
https://remotetechcareers.com/contact-us/
Our team will review your request and respond within 3–5 business days.
Refund Processing
If your refund request is approved:
- Refunds will be issued to the original payment method used
- Processing times may vary depending on your payment provider
- Typically, refunds are completed within 5–10 business days
We are not responsible for delays caused by banks or payment processors.
Chargebacks and Disputes
Initiating a chargeback without contacting us first may result in:
- Temporary or permanent suspension of your account
- Restriction from using our services in the future
We strongly encourage users to contact us directly to resolve any billing issues.
Changes to Services
RemoteTechCareers.com reserves the right to modify, suspend, or discontinue any service at any time.
Refunds will not be issued for changes in features, pricing, or service offerings unless required by law.
Fraud Prevention
We actively monitor transactions to prevent fraudulent activity. Any suspicious transactions may be:
- Flagged for review
- Temporarily held
- Declined or refunded at our discretion
Accounts involved in fraudulent activity may be permanently banned.
Exceptional Circumstances
In rare cases, refunds may be granted outside of this policy at our sole discretion. These decisions are made on a case-by-case basis and are final.
Contact Us
If you have any questions about this Refund Policy or need assistance, please contact us:
RemoteTechCareers.com Support Team
https://remotetechcareers.com/contact-us/
Final Note
By purchasing any service on RemoteTechCareers.com, you acknowledge that you have read, understood, and agreed to this Refund Policy.